DMV District Manager pay range
State of North Carolina · class code 32002003
- Class code
- 32002003
- Pay group
- NC14
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for DMV District Manager is $52,592 to $92,036 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 32002003.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 06/2018.
What the state says the job is
The primary responsibility of the DMV District Manager is to provide comprehensive management for DMV field services and operations located within an assigned district. Specifically, the District Manager provides oversight and supervision to the contracted License Plate Agencies (LPAs) and State-operated Driver License Offices located throughout the assigned district. To this end, the District Manager will ensure that field offices adhere to customer service standards set forth by the Division; interview and make hiring recommendations for vacant positions throughout the district; identify training needs; review and/or complete performance management evaluations for district staff; ensure that district staff have appropriate level of access to computer systems and DMV databases; ensure that access to computer systems and DMV databases is revoked when an employee or an LPA leaves; conduct ...
Knowledge, skills and abilities
Experience in planning, assigning, delegating and supervising the work of others. Experience with monitoring/assessing the performance of individuals to identify what is needed for improvement and administering coaching, mentoring, counseling, corrective action, training, etc. as necessary to ensure expectations are met. Experience in interpreting and explaining policy, procedures, rules, regulations and/or law to a diverse clientele. Experience with establishing goals and objectives that support the organization's strategic plan. Knowledge and experience with customer service principles and practices, including customer needs assessment, meeting quality standards for services, evaluation of ...
Minimum qualifications
Associates degree in Business Administration or related field and four years of facility/program management experience within a regulatory or law enforcement environment including at least three years in a supervisory capacity; or graduation from high school and six years facility/program management experience within a regulatory or law enforcement environment including at least three years in a supervisory capacity; or an equivalent combination of education and experience.
Special requirements
Must have a valid North Carolina Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle related offense and no more than 3 active points. This position is considered "covered" under the REAL ID Act.
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.