Quality Assurance/Standards Specialist pay range
State of North Carolina · class code 32000385
- Class code
- 32000385
- Pay group
- NC17
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for Quality Assurance/Standards Specialist is $60,881 to $106,544 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 32000385.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 01/2019.
What the state says the job is
This is professional work in planning, developing, and administering a quality assurance program as would be found in a mental health program, regional intellectual disability center, neuro-medical facility, drug/alcohol treatment center or psychiatric hospital; or conducting quality control reviews of programs such as Aid to Families with Dependent Children and other similar social work programs. Work involves conducting quality control reviews and providing technical assistance and consultation to management and staff on interpretation and application of quality of care standards and application of certification requirements. Work also involves developing assessment tools/data collection methods, integrating these with patient care and administrative records systems in order to identify service delivery/compliance problems, and participating in the alteration of systems as necessary.
Knowledge, skills and abilities
Working knowledge of quality assurance program practices; planning and development of assessment tools and techniques to include use of software and reporting mediums. Ability to develop recommendations to solve problems in different program service areas by assisting in planning goals and developing deficiency resolutions. Ability to provide technical assistance, consultation to staff. Ability to exercise judgment and discretion in interpreting and applying quality standards, policies and procedures. Ability to communicate effectively with professional and administrative personnel. Ability to maintain effective working relationships with various staff. Ability to assess problems and coordin ...
Minimum qualifications
Master's degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population; or Bachelor's degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or an equivalent combination of education and experience. <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.