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IES Business Operations Specialist pay range

Commonwealth of Pennsylvania · class code 01894

$69,086 to $104,959 per year$69,086$104,959MINIMUM · MIDPOINT $87,022 · MAXIMUM

Published per year range, Commonwealth of Pennsylvania

Class code
01894
Pay scale group
ST 08
Pay unit
Year
Bargaining unit
A3
State
Pennsylvania

Class specification

The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 12/27/2005.

What the state says the job is

This is technical and analytical work in the review and redesign of business processes and the configuration and design of enterprise software for the Commonwealth’s Integrated Enterprise System (IES) SAP system. An employee in this job is a member of a business operations team that redesigns business processes and configures and designs the enterprise software for a specific business area. The work includes assisting in reviewing and analyzing business processes, determining the most appropriate way to meet the business process needs using the software, analyzing the costs of customized changes to the software, configuring the enterprise software or developing specifications for customized changes to the system, and coordinating changes to the system with other business teams.

Examples of the work

Serves as a member of a business operations team such as budget, finance, procurement, human resources, or payroll to redesign business processes and configure enterprise software. Assists in the review and comparison of current business processes with the best practices of the enterprise software to determine where business process or system changes are necessary. Assists in configuring the enterprise software to support Commonwealth business processes. Participates in coordinating system changes to determine the impacts of the changes on other business areas.

Minimum qualifications

Four years of professional work in a business operations area; or A bachelor’s degree in public administration, business management, information systems or related field; or An equivalent combination of experience and training.

Quoted from the Commonwealth job specification, read 2026-10-21.

Where this comes from

Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.

The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.

The listed pay scale is available in the Commonwealth's current ST schedule.

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All Pennsylvania classifications