Human Services Hearings and Appeals Manager pay range
Commonwealth of Pennsylvania · class code 48731
- Class code
- 48731
- Pay scale group
- ST 10
- Pay unit
- Year
- Bargaining unit
- F3
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Human Services Hearings and Appeals Manager is $89,996 to $136,842 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 48731.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 01/01/2023.
What the state says the job is
This is professional and administrative work directing operations within a Bureau of Hearings and Appeals (BHA) regional office. An employee in this job plans and manages the administration of appeal hearings associated with DHS and PDA decisions and actions impacting individuals or entities applying for or receiving program services. Work involves supervising Human Services Hearings Officers, Human Services Hearings Officer Supervisors, Attorney Examiners, and other administrative or clerical staff. Work includes assisting in the development of policies, procedures, and guidelines; ensuring proper implementation of new or revised policies and procedures; reviewing the hearing record and completed adjudications; determining assignments of hearings and appeals cases; and directing an effective process to ensure Final Administrative Action Orders are complete, accurate, and timely.
Examples of the work
• Plans and manages the hearings and appeals program within an assigned region. • Directs staff conducting adjudicative hearings. • Assists the director in developing and implementing bureau policies, procedures, and guidelines. • Reviews case adjudications and orders completed by Attorney Examiners, Human Services Hearings Officers, and Human Services Hearings Officer Supervisors. • Exercises signatory authority on administrative hearings and appeals decisions and orders except those requiring the director’s signature. • Conducts regional meetings and drafts reports. • Presides as an Administrative Law Judge at hearings.
Minimum qualifications
• Two years of experience as a Human Services Hearings Officer Supervisor or Attorney Examiner (commonwealth titles); or • Six years of professional interviewing, investigative, or legal work experience which includes two years of experience presiding over adjudicative hearings; and a bachelor’s degree; or • An equivalent combination of experience and training which includes one year of professional interviewing, investigative, or legal work experience presiding over adjudicative hearings.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.