Director, Bureau of Quality Assurance and Process Improvement pay range

What the state says the job is

This is managerial work in planning, organizing, and directing the functions of the Bureau of Quality Assurance and Process Improvement, Office of Comptroller Operations. The employee in this job is responsible for directing the quality assurance program to ensure effective management and internal controls in the Office of Comptroller Operations. Work involves managing staff and operations involved in performance management, which includes developing, collecting, and monitoring performance measures, monitoring performance, and conducting analyses to identify risk and improvement opportunities; and process improvement, which includes developing and executing corrective action plans for identified risks and improvement opportunities.

Examples of the work

Plans, organizes, and directs the work of Bureau staff involved in performance management and process improvement functions. Develops goals and objectives for the Bureau consistent with the Office of Comptroller Operations. Develops, implements, and administers policies and procedures that provide for a quality assurance program in all areas of the Office of Comptroller Operations. Monitors and reports on performance within the Office of Comptroller Operations. Identifies issues and risks and proposes mitigation plans to senior management.

Minimum qualifications

One year as the Chief, Quality Assurance Division; or One year of experience in managing the process improvement functions in the Bureau of Quality Assurance and Process Improvement and twenty four credits in accounting; or Seven years of experience in quality assurance performance management or process improvement functions involving financial management functions and twenty four credits in accounting; or An equivalent combination of experience or training that includes twenty four credits in accounting.