Veterans Service Office Manager pay range
State of North Carolina · class code 32001269
- Class code
- 32001269
- Pay group
- NC15
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for Veterans Service Office Manager is $55,221 to $96,639 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 32001269.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 10/2023.
What the state says the job is
This is administrative and managerial work in directing the activities of multiple Veterans Service Offices or the Veterans State Service Office. Position supervises and directs Veterans Service Officers engaged in obtaining, compiling, and presenting information pertaining to claims for benefits allowable to veterans and their dependents. Duties include serving as a liaison between the state Division of Veterans' Affairs and the Veterans Administration and coordinating the activities of Veterans Service Officers within various divisions of Veterans Administration. Positions discuss administrative problems and coordinate work with Veterans Administration officials; supervises the compilation of reports to submit to the Director of Veterans' Affairs; reviews veterans' files and advises service officers of proper procedures to follow in processing claims.
Knowledge, skills and abilities
Thorough knowledge of state and federal laws, rules, and regulations pertaining to veterans' services and benefits Thorough knowledge of forms and procedures used in applying for benefits Thorough knowledge of the organization, function, and responsibilities of various veterans' service organizations Ability to supervise the work of subordinate personnel Ability to establish and maintain favorable working relationships with fellow employees, service organizations, and the public Ability to understand and interpret in lay language technical rules and regulations pertaining to veterans Ability to express oneself clearly and concisely in oral and written form
Minimum qualifications
Bachelor's degree from an appropriately accredited institution and four years of experience in veterans' service work including previous experience as an accredited Veterans Services Officer; or an equivalent combination of education and experience. <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.