Operations Technician pay range
State of North Carolina · class code 31004105
- Class code
- 31004105
- Pay group
- DT04
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for Operations Technician is $56,772 to $85,159 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 31004105.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 02/2022.
What the state says the job is
Work involves monitoring and control of a computer by operating the central console or on-line terminal in accordance with established routines. Work involves interpreting messages from system software and performing required actions; observing continuously the operations of the equipment, reporting any deviations from standard to higher level operations personnel; performing regular backups; troubleshoot hardware and software problems; and restoring files as needed.
Knowledge, skills and abilities
Ability to operate and monitor variety of computer and peripheral equipment including mainframe systems and server farms. Understanding of a wide variety of commands to control operation of computer and peripherals. Understanding of routine functions of mainframe computer, server systems and associated hardware. Ability to monitor IMS transactions and use routine commands to maintain computer operations. Basic knowledge of appropriate security procedures used in the performance of all tasks. Ability to follow written directions to implement solution and ability to make decisions on appropriate course of action for unique problems and ability to make decisions based on options and consequence ...
Minimum qualifications
High School or General Educational Development (GED) diploma and one year of IT experience; or an equivalent combination of education and experience. <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.