IT Technical Writer pay range
State of North Carolina · class code 31004078
- Class code
- 31004078
- Pay group
- DT04
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for IT Technical Writer is $56,772 to $85,159 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 31004078.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 03/2022.
What the state says the job is
Responsible for writing and maintaining agency / university technical documentation. Responsible for maintaining the integrity of working documents and update documentation when revised. Work may involve the maintenance of systems for document storage and retrieval and help train employees on efficient system usage. Responsible for document security, for assigning access, and for removing and destroying obsolete documents. Develops and writes on-line and print user manuals, help screens, and other resources to explain functionality and processes for new applications and significant enhancements to applications. Coordinates between IT professionals and the end-users to understand and explain the applications and their use.
Knowledge, skills and abilities
Requires both strong writing skills and technical knowledge. Communication skills to effectively convey information to a varied audience (technical/nontechnical). Strong understanding of the implications of new information for both current and future problemsolving and decision-making. Strong time management skills for self and others. Working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Basic knowledge of and ability to grasp technology related terminology and concepts. Requires strong analysis skills to analyzing information and use logic to address work-related issues and problems.
Minimum qualifications
Bachelor's degree in journalism, communications, English, or a technology related field from an appropriately accredited institution and one year experience in technical writing or working in a technology role; or Associate degree in technology, business writing, or related fields from an appropriately accredited institution and two years of experience in technical writing or working in a technology role, or an equivalent combination of education and experience. <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.