Unemployment Compensation Service Center Administrator 2 pay range
Commonwealth of Pennsylvania · class code 22991
- Class code
- 22991
- Pay scale group
- ST 10
- Pay unit
- Year
- Bargaining unit
- F3
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Unemployment Compensation Service Center Administrator 2 is $89,996 to $136,842 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 22991.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 01/11/2010.
What the state says the job is
This is responsible administrative and managerial work directing the operation of a large Unemployment Compensation Service Center. An employee in this job directs the activities of a large Unemployment Compensation Service Center with a complement of 75 or more permanent positions and multiple Unemployment Compensation Service Center Operations Managers. Work involves planning and organizing programs for taking and processing claims for unemployment compensation benefits electronically; reviewing and rendering monetary and non-monetary eligibility determinations; processing adjustments in cases of overpayments; processing appeals in disputed claims; and detecting and preventing fraud. Work includes responsibility for all service center program operations, staff development, quality assurance, administrative services, computing, and telecommunications infrastructure.
Examples of the work
Manages a large Unemployment Compensation Service Center responsible for taking and processing benefit claims electronically. Establishes program objectives, policies and procedures to ensure the efficient and effective taking and processing of claims for unemployment compensation benefits. Establishes and maintains the required linkages between the Unemployment Center Service Centers, PA Career Link offices, and other resources on a regional basis to ensure proper services are provided to claimants. Performs outreach to promote and encourage cooperation and acceptance of the Unemployment Compensation Service Center among employers, unions and the public.
Minimum qualifications
One year as an Unemployment Compensation Service Center Administrator 1; or One year as an Unemployment Compensation Service Center Operations Manager 2; or Two years as an Unemployment Compensation Service Center Operations Manager 1; or Three years as an Unemployment Compensation Claims Supervisor; or Four years of professional experience in the interpretation and application of the benefit paying provisions of Unemployment Compensation Laws that included or was supplemented by three years of supervisory experience.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.