Quality Assurance/Standards Supervisor pay range
State of North Carolina · class code 32000386
- Class code
- 32000386
- Pay group
- NC19
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for Quality Assurance/Standards Supervisor is $67,122 to $117,465 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 32000386.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 06/2018.
What the state says the job is
This is independent professional and supervisory work in planning, developing, and administering a quality assurance program in a regional intellectual disability center or psychiatric hospital. Work involves providing technical assistance and consultation to management and staff on interpretation and application of quality of care standards and certification requirements, operational requirements, and budgetary constraints. Work also involves directing the integration of assessment tools/data collection methods with patient care and administrative records systems, and supervising support/program staff assigned by the facility director. These assignments vary from facility to facility but would normally include the medical records function and other functions which are key components of the quality assurance process.
Knowledge, skills and abilities
Thorough knowledge of quality assurance program practices; planning and development of assessment tools and techniques. Ability to develop recommendations to solve problems in different program service areas and help to plan goals and resolve goal deficiencies. Ability to provide technical assistance and consultation to staff. Ability to exercise judgment and discretion in interpreting and applying quality standards, policies and procedures. Ability to communicate effectively with professional and administrative personnel. Ability to maintain effective working relationships with various staff. Ability to assess problems and coordinate resolutions.
Minimum qualifications
Master's degree in psychology, social work, education, health, business administration, marriage and family therapy or related human services field from an appropriately accredited institution and three years of experience in the program to which assigned; or Bachelor's degree in one the fields listed above from an appropriately accredited institution and four years of experience as indicated above; or an equivalent combination of education and experience. <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.