Quality Assurance/Standards Manager pay range
State of North Carolina · class code 32000384
- Class code
- 32000384
- Pay group
- NC21
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for Quality Assurance/Standards Manager is $70,627 to $137,724 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 32000384.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 06/2018.
What the state says the job is
Work in this class involves supervision, consultation, coordination, and technical assistance in the development of program standards for a variety of services such as those in a Mental Health Services. Employee has statewide responsibility for identifying and developing standards. Duties include consulting and directing the program directors in determining what standards to develop, setting priorities and deadlines on projects, and providing technical assistance in the drafting of standards. Work involves evaluation, monitoring and revision of standards and to assure compliance and currency. Work involves evaluating the medical records section for quality and accuracy and coordinating the development and compliance with the Administrative Procedures Act. Work is performed independently with supervision and review from the Director of Support Services.
Knowledge, skills and abilities
Working knowledge of rules and regulations pertaining to medical records Working knowledge of standards, regulations, and guidelines established by State and Federal standard groups Considerable knowledge of the principles and practices of programs involving mental illness, intellectual disability, alcoholism, and drugs or other programs in the area assigned Considerable knowledge of the methods of planning, writing, and editing publications Ability to assemble and evaluate information needed for inclusion in standards documents Ability to plan, supervise, and coordinate a statewide program Ability to deal tactfully, consistently, and with some judgment over a wide range of public contacts i ...
Minimum qualifications
Master's degree in social sciences, business administration, or communications from an appropriately accredited institution and four years of supervisory or consultative experience in human services program to which assigned; or Bachelor's degree in social sciences, business administration, or communications from an appropriately accredited institution and five years of experience in the above; or an equivalent combination of education and experience <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.