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Unemployment Compensation Claims Examiner pay range

Commonwealth of Pennsylvania · class code 06610

$53,008 to $80,646 per year$53,008$80,646MINIMUM · MIDPOINT $66,827 · MAXIMUM

Published per year range, Commonwealth of Pennsylvania

Class code
06610
Pay scale group
ST 06
Pay unit
Year
Bargaining unit
F1
State
Pennsylvania

Class specification

The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 08/17/2022.

What the state says the job is

This is advanced technical work in investigating, processing, and issuing determinations of eligibility for unemployment compensation benefits within the confines of Pennsylvania Unemployment Compensation (PA UC) Law. An employee in this job examines established claims for UC benefits and makes eligibility determinations. Work involves interviewing claimants, employers, and other interested parties to gather and develop the facts regarding claim issues; confirming applicable program types and wage periods; identifying, investigating, and correcting overpayments; and participating in appeal hearings. Work also involves documenting findings, determining the appropriate payment amount, identifying issues that require further action, and completing mandated reporting requirements. Work includes providing other call center staff with direction on claims processing functions.

Examples of the work

• Makes eligibility determinations for various UC programs based on multiple factors including separation reason, weekly income, wage types, and programs. • Interviews claimants, employers, and other interested parties to obtain facts relating to eligibility for initial or continued benefits. • Makes determinations of eligibility and adjustments for disputed claims based on laws, regulations, and procedures. • Investigates claims for overpayment, evaluates whether an act of fraud occurred, and makes recommendations on the type of action to be taken, up to the level of prosecution.

Minimum qualifications

• One year of experience as an Unemployment Compensation Claims Intake Interviewer (commonwealth title); or • Four years of customer service or office support experience which includes one year of experience in the application of Unemployment Compensation law; or • An equivalent combination of experience and training which includes one year of experience in the application of Unemployment Compensation law.

Quoted from the Commonwealth job specification, read 2026-10-21.

Where this comes from

Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.

The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.

The listed pay scale is available in the Commonwealth's current ST schedule.

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