PSERS Retirement Representative Trainee pay range
Commonwealth of Pennsylvania · class code 21895
- Class code
- 21895
- Pay scale group
- ST 06
- Pay unit
- Year
- Bargaining unit
- A4
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for PSERS Retirement Representative Trainee is $53,008 to $80,646 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 21895.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 01/26/2018.
What the state says the job is
This is trainee work involving various aspects of the employee benefits program in PSERS. An employee in this job participates in a twelve-month formal and on-the-job training program designed to develop an understanding and competence in estimate preparation and calculation and involves explaining, counseling, and facilitating benefit information to all members, annuitants, and school personnel throughout the Commonwealth in accordance with PSERS’ Retirement Code and related policies and procedures. A significant component of the work involves responding to a high volume of telephone inquiries and requests from members regarding all aspects of their retirement accounts and benefits in a call center environment. Work may include traveling throughout the state for job training and to educate and counsel individuals and groups concerning retirement benefits.
Examples of the work
• Participates in formal and on-the-job training to develop the knowledge and skills needed to determine benefit entitlement available to members and to counsel members regarding available options. • Assists within the call center and regional offices in educating and counseling members or employers and responds to a high volume of inquiries from members and annuitants or employers regarding a variety of retirement questions or issues related to their accounts or benefits. • Observes and participates in conducting individual and group benefit counseling sessions, pre-retirement planning workshops, employer reporting training sessions, and school district in-service training sessions.
Minimum qualifications
• Four years of staff support experience assisting with human resources administration, financial management, or public relations work in a pension or retirement system or a related occupational area; or • A bachelor's degree in communications, human resources, business administration, business management, psychology, labor relations, or a related area; or • An equivalent combination of experience and training.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.