Insurance Ombudsman, PID pay range
Commonwealth of Pennsylvania · class code 04125
- Class code
- 04125
- Pay scale group
- ST 09
- Pay unit
- Year
- Bargaining unit
- A3
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Insurance Ombudsman, PID is $78,925 to $119,844 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 04125.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 04/30/2026.
What the state says the job is
This is professional administrative work directing the Pennsylvania Insurance Department’s (PID) consumer advocacy program and outreach activities for all insurance product lines. The employee in this job provides intermediary services between consumers and insurance companies or other parties by facilitating communication, resolving impasses, and advocating for fair and legal resolutions on behalf of the consumer. Work involves developing and implementing policies, procedures, and initiatives to support state-wide consumer outreach, education, and advocacy objectives; assessing consumer complaints and serving as a mediator between consumers and insurance companies to resolve complex, extra-jurisdictional, or high-profile insurance-related complaints not under PID’s regulatory authority and across multiple product lines; analyzing complaint trends and industry practices to identify patte ...
Examples of the work
• Plans, develops, and coordinates PID’s consumer advocacy program. • Develops policies and procedures to ensure consumer outreach, education, and advocacy goals and objectives are met. • Advocates on behalf of consumers utilizing insurance policies across multiple product lines. • Represents the agency as an intermediary between consumers, insurance companies, and other parties to mediate disputes and avoid formal legal action. • Analyzes insurance policies to determine coverage, exclusions, and conditions related to complex, extra-jurisdictional, or high-profile insurance-related complaints.
Minimum qualifications
• Five years of professional experience in insurance underwriting, insurance claims adjusting, brokering insurance coverage, selling and servicing insurance policies, auditing and examining insurance companies, conducting insurance investigations, or advocating on behalf of insurance claimants; and a bachelor’s degree in business administration, management science, marketing, public administration, risk management and insurance, communications, education, law, or a related field; or • Three years of professional experience in insurance underwriting, insurance claims adjusting, brokering insurance coverage, selling and servicing insurance policies, auditing and examining insurance companies, ...
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.