Childline Supervisor pay range
Commonwealth of Pennsylvania · class code 40020
- Class code
- 40020
- Pay scale group
- ST 07
- Pay unit
- Year
- Bargaining unit
- F5
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Childline Supervisor is $60,538 to $92,010 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 40020.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 06/30/2023.
What the state says the job is
This is professional supervisory work overseeing staff who receive, analyze, and process reports of suspected child abuse and neglect for Pennsylvania’s mandated child protective services program. An employee in this job supervises ChildLine Caseworkers who receive phone calls and written reports of suspected child abuse and neglect and transmit the reports to the appropriate investigative agency. Work involves reviewing entries in the ChildLine reporting system to ensure all referrals of suspected child abuse are correctly documented, analyzed, and routed to the appropriate investigative agency.
Examples of the work
• Supervises ChildLine Caseworkers who interview callers and receive referrals of suspected child abuse and neglect from mandated reporters and concerned citizens. • Ensures referrals are routed to the appropriate county children and youth agencies or OCYF regional offices, law enforcement office, and other applicable agencies for investigation. • Provides oversight, direction, technical guidance, and training to ChildLine Caseworkers and promotes a professional culture for gathering information and maintaining confidentiality. • Reviews entries in the ChildLine reporting system to ensure clarity, completeness, and compliance with CPSL requirements.
Minimum qualifications
• One year of experience as a ChildLine Caseworker (commonwealth title); or • One year of professional experience in the development, implementation, or evaluation of a human services or social services program, and a bachelor’s degree; or • Four years of paraprofessional experience in human services or social services work, and one year of professional experience in the development, implementation, or evaluation of a human services or social services program. or • An equivalent combination of experience and training.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.