SOIU Telecommunicator pay range
State of North Carolina · class code 32004051
- Class code
- 32004051
- Pay group
- NC05
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for SOIU Telecommunicator is $33,902 to $59,327 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 32004051.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 04/2021.
What the state says the job is
Work in this class involves receiving and sending messages for telecommunications and daily operation of the VIPER communication and CAD system for the Department of Adult Corrections & Juvenile Justice (DACJJ) and the National Crime Information Center terminal systems. Employees in this class operate multi-channel telecommunications consoles in receiving messages from field personnel, transmitting replies, messages, and other information to field personnel according to agency procedures. Position assesses situations, determines the response activities that are required, and performs documentation and notification of State agencies. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed.
Knowledge, skills and abilities
Basic knowledge of the Federal Communications Commission rules and regulations pertaining to transmission of messages and radios. Basic knowledge of the operation of multi-channel telecommunications equipment and computer terminals. Knowledge of computer operations sufficient to enter, retrieve and manipulate data. Effectively prioritize situations and make decisions based on the information received. Ability to speak clearly and distinctly. Ability to efficiently receive and transmit communications messages while working under pressure caused by volume of messages or criticality of the situation. Able to handle multiple tasks to receive and communicate information to and from several source ...
Minimum qualifications
High School or General Educational Development (GED) diploma and two years of dispatcher experience and work efficiently under pressure; or an equivalent combination of education and experience.
Special requirements
Must meet applicable Education, Employment and Training standards as required to be Department of Criminal Information (DCI) certified. Must be DCI certified or become certified within 120 days of employment and maintain certification by recertification every 2 years. <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.