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Taxpayer Services Specialist I pay range

Commonwealth of Kentucky · class code 20001787

$3,036 to $4,857 per month$3,036$4,857ENTRY · MIDPOINT (NO PUBLISHED MAXIMUM)

Published per month range, Commonwealth of Kentucky

Class code
20001787
Pay grade
12
Pay unit
Month
Alternate ranges
3
State
Kentucky

Alternate ranges

RangeEntryMidpointBasis
Range 37.5-hour week$3,036$4,553per month
Range 40-hour week$3,238$4,857per month
Range Hourly$18.68$28.02per hour

Which alternate range applies is set by the plan's own criteria (experience, certification or assignment). The criteria text lives in the source document.

Class specification

The Personnel Cabinet class specification for this class is published by Kentucky Personnel Cabinet. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 09/16/2023.

What the state says the job is

Performs beginning level duties in the support of state tax administration. Performs basic reviews of tax returns and other tax documents for purposes such as, the investigation and compliance of tax returns in the enforcement of tax laws; the examination of tax returns, applications and related documentation to determine accuracy; and/or the collection of delinquent tax and state government debt; and performs other duties as required.

Examples of the work

Performs basic reviews of tax returns for compliance with state laws. Makes basic adjustments to notices of tax due or refunds. Assists the field offices in the filing of basic sales and individual income tax returns. Under direct supervision, requests manual enforced collection actions against delinquent taxpayers. Under direct supervision, conducts conferences with taxpayers. Prepares basic documents for attorneys to analyze for legal determinations. Prepares a variety of basic tax returns. In a manual or automated environment, performs basic office level examinations on a variety of state taxes for compliance with Kentucky tax laws and regulations.

Minimum qualifications

EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: NONE Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax preparation, tax administration, the examination of tax records, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis.

Quoted from the Personnel Cabinet class specification, read 2026-10-21.

Where this comes from

Kentucky Personnel Cabinet publishes this figure in Classified and Unclassified 37.5 and 40-Hour Salary Schedule, effective September 16, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.

Job titles and their pay grades come from the Job Specification Search, joined to the salary schedule.

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