Patient Services Rep - Teamsters pay range
State of Washington · class code 284E
- Class code
- 284E
- Salary range
- 40
- Pay unit
- Year
- State
- Washington
- The State of Washington published pay range for Patient Services Rep - Teamsters is $43,836 to $58,392 per year.
- Washington State Office of Financial Management (OFM) keys this classification as class code 284E.
- This is the range the plan authorises, not the salary of any individual employee.
Step progression
Washington State Office of Financial Management (OFM) assigns this class to salary range 40 in the General Service Salary Schedule. The range pays 13 steps; a step is normally earned on a periodic increment date, not negotiated.
| Basis | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | $43,836 | $44,856 | $45,924 | $47,004 | $48,048 | $49,296 | $50,412 | $51,600 | $52,872 | $54,204 | $55,596 | $56,952 | $58,392 |
| Monthly | $3,653 | $3,738 | $3,827 | $3,917 | $4,004 | $4,108 | $4,201 | $4,300 | $4,406 | $4,517 | $4,633 | $4,746 | $4,866 |
| Hourly | $20.99 | $21.48 | $21.99 | $22.51 | $23.01 | $23.61 | $24.14 | $24.71 | $25.32 | $25.96 | $26.63 | $27.28 | $27.97 |
Steps as published. The monthly and hourly rows are the state's own, not conversions of the annual row.
Class specification
The OFM classified job specification for this class is published by Washington State Office of Financial Management (OFM). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications.
What the state says the job is
Provides support services in a patient care area such as scheduling patient appointments, triaging patient telephone calls to medical staff, registering patients, providing point-of-service admission, maintaining patient records and assembling patient charts, initiating and processing patient charge documents, and transcribing physicians’ orders.
Examples of the work
Registers patients; collects and/or updates demographic and financial information; evaluates patient financial status to determine eligibility for care; assigns appropriate payer plans; obtains insurance claim forms and agency authorizations; verifies eligibility and benefits for third-party payers for planned and emergency admissions; Responds to patient questions; provides directions to specified areas such as various labs, parking and eating facilities; assists patient in accessing hospital and community services by consulting and making referrals to appropriate resources; assists patients and families with telephone calls; maintains confidentiality of patient information; Makes telephone ...
Minimum qualifications
High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting. OR Equivalent education/experience.
Quoted from the OFM classified job specification, read 2026-10-21.
Where this comes from
Washington State Office of Financial Management (OFM) publishes this figure in Classified Job Listing joined to the OFM salary schedules effective July 1, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The dollar figures come from the salary schedule the listing assigns this range to.