Unemployment Compensation Claims Intake Interviewer Trainee pay range
Commonwealth of Pennsylvania · class code 06595
- Class code
- 06595
- Pay scale group
- ST 04
- Pay unit
- Year
- Bargaining unit
- F1
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Unemployment Compensation Claims Intake Interviewer Trainee is $41,506 to $61,927 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 06595.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 08/17/2022.
What the state says the job is
This is a structured trainee program in processing requests for unemployment compensation benefits in an Unemployment Compensation Service Center. An employee in this job receives structured and on-the-job training designed to develop knowledge and skill in UC claims processing and resolution. Work is focused on developing technical skills in obtaining, verifying, and interpreting information from claimants and employers to establish and process a UC claim and make financial eligibility determinations. Assignments are designed to develop proficiency in interpreting UC program details, identifying wage types, verifying wages, applying customer service principles, and interpreting and applying UC law. Assignments are initially limited in scope but increase in complexity and independence as technical proficiency is acquired.
Examples of the work
• Participates in a structured, on-the-job training program to develop proficiency in obtaining information to build or modify a claim or initiate a fraud or identity theft investigation. • Responds to questions and assists claimants and employers regarding state and federal UC laws, regulations, policies, and procedures. • Responds to questions and assists the public as it pertains to fraud and identity theft identification and resolution. • Assists in determining eligibility for initial, continued, supplemental, extended, and other UC benefits. • Assists in identifying which program types apply to a claim.
Minimum qualifications
• Two years of customer service or office support experience which includes one year of experience resolving customer impact issues; or • An equivalent combination of experience or training which includes one year of experience resolving customer impact issues.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.