Taxpayer Assistance Technician pay range
Commonwealth of Pennsylvania · class code 07521
- Class code
- 07521
- Pay scale group
- ST 05
- Pay unit
- Year
- Bargaining unit
- A1
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Taxpayer Assistance Technician is $46,827 to $70,592 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 07521.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 06/01/1989.
What the state says the job is
This is technical work in providing assistance to taxpayers in a Revenue Regional Office or Sub-Office. Employees in this class are responsible for performing technical assignments which involve independent interpretation and explanation to taxpayers and their representatives of sales, corporation, employer, withholding, personal income, property taxes and the rent rebate program. Work involves researching computerized tax records and tax documents; verifying the tax liability, penalty and interest; preparing documentation requesting a change to the tax liability, penalty and interest; responding verbally or in writing to taxpayer inquiries regarding the application of tax laws, rules, regulations and policies, and providing assistance and guidance to taxpayers in the completion of tax forms and applications for property tax/rent rebate programs.
Examples of the work
Researches computerized tax records and tax documents for sales, corporation, employer, personal income, property taxes and rent rebate programs to determine the status of taxpayer accounts. Verifies tax liability, penalty and interest and explains to taxpayers and their representatives how the tax liability, penalty and interest were determined in accordance with the applicable tax laws, rules, regulations and policies. Prepares documentation requesting changes to taxpayer liability, penalty and interest based on documents submitted by the taxpayer and/or their representatives.
Minimum qualifications
Three years of experience in reviewing tax documents and making taxpayer liability decision and applying tax laws, rules, regulations, policies and procedures; or Three years of experience in the collection of taxes; or Any combination of experience and training which provides the applicant with the required knowledge, skills and abilities.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.