Tax Account Collections Technician pay range
Commonwealth of Pennsylvania · class code 03781
- Class code
- 03781
- Pay scale group
- ST 05
- Pay unit
- Year
- Bargaining unit
- G1
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Tax Account Collections Technician is $46,827 to $70,592 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 03781.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 06/01/1989.
What the state says the job is
This is technical work in the collection of delinquent taxes in the Department of Revenue. An employee in this class is responsible for the collection of delinquent taxes through telephone and/or mail contacts with taxpayers. Work involves receiving computer generated assignments for delinquent taxes and contacting delinquent taxpayers or their representatives to inform of outstanding tax liabilities and to demand payment of delinquent sales and use, corporation, employer withholding, personal income, or any of the taxes administered by the Department; computing tax, penalty and interest and preparing statement of liability for the taxpayer; explaining the application of Pennsylvania tax laws and rules and regulations; reviewing correspondence, tax returns and other documentation from the taxpayer to determine correct status of taxpayer account and adjusting taxpayer's account when outst ...
Examples of the work
Telephones taxpayers or their representatives to demand payment of outstanding tax liabilities, based on computer generated assignments. Searches telephone directories, departmental files and other sources to obtain taxpayer telephone number. Checks CRT for status of taxpayer account and amount of liability. Determines tax liability and computes penalty and interest. Explains to taxpayers, accountants, attorneys or other taxpayer representatives, verbally or in writing, the application of various tax laws and rules and regulations.
Minimum qualifications
Three years of experience reviewing tax documents and applying tax laws and rules and regulations and making taxpayer liability decisions; or Three years of experience in the collection of taxes; or Three year of experience in the provision of taxpayer assistance which involves the explanation of the application of tax laws, rules, regulations, policies and procedures; or Any combination of experience and training which provides the applicant with the required knowledges, skills and abilities.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.