Insurance Investigator Supervisor pay range
Commonwealth of Pennsylvania · class code 05390
- Class code
- 05390
- Pay scale group
- ST 08
- Pay unit
- Year
- Bargaining unit
- G2
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Insurance Investigator Supervisor is $69,086 to $104,959 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 05390.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 09/21/2002.
What the state says the job is
This is supervisory and advanced public contact work in the handling of insurance complaints and the enforcement of state laws pertaining to insurance agents, brokers and companies. An employee in this class plans, assigns and directs the investigation of complaints, hearing of disputes, enforcement of laws and resolution of problems of policyholders, the public and insurance industry representatives. Work involves supervising and conducting the most difficult aspects of interviewing company representatives, complainants, policyholders, agents, brokers and the general public to gather information, resolve complaints and disputes, and terminate illegal or unethical practices.
Examples of the work
Supervises and trains subordinates in the methods, techniques and procedures of insurance investigation, policyholder services and law enforcement. Interprets rules, regulations, policies, standards, and objectives of the organization or program to subordinates. Reviews case reports and refers suspected violations to appropriate staff for required action. Conducts interviews, correspondence and investigations and hears and resolves the most difficult and sensitive disputes involving company representatives, complainants, policyholders, agents, brokers and the general public.
Minimum qualifications
One year of experience as an Insurance Investigator 2; or Eight years of progressively responsible experience as an insurance investigator, underwriter, agent, broker or claims adjuster. College level training may be substituted on a year-for-year basis for four years of the required experience; or Any equivalent combination of experience and training.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.