Director, Bureau of Operations, OIM pay range
Commonwealth of Pennsylvania · class code 43220
- Class code
- 43220
- Pay scale group
- ST 13
- Pay unit
- Year
- Bargaining unit
- F3
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Director, Bureau of Operations, OIM is $133,810 to $186,309 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 43220.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 04/09/2021.
What the state says the job is
This is highly responsible administrative and managerial work directing the Bureau of Operations in the Department of Human Services (DHS), Office of Income Maintenance (OIM). The employee in this job is responsible for planning, organizing, directing, and coordinating statewide income maintenance program operations in 67 County Assistance Offices (CAO) as well as Pennsylvania’s statewide Customer Service Centers (CSC) and Processing Centers (PC).
Examples of the work
• Plans, organizes, directs, implements, and coordinates the methods and procedures for managing the statewide income maintenance program operations. • Oversees the development and implementation of income maintenance and administrative policies. • Directs the provision of technical assistance to CAOs, CSCs, and PCs in implementing the administrative processes and operational methods for income maintenance program services delivery. • Directs area managers in the review of CAO, CSC, and PC performance evaluation reports, various regular and special reports, statistical data, correspondence, and appeals.
Minimum qualifications
• Seven years of professional experience in a human services agency, that includes four years of income maintenance experience and two years of supervisory experience; and a master's degree in human services or a related field; or • An equivalent combination of experience and training that includes two years of professional supervisory experience in income maintenance.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.