Childline Manager pay range
Commonwealth of Pennsylvania · class code 40025
- Class code
- 40025
- Pay scale group
- ST 09
- Pay unit
- Year
- Bargaining unit
- F3
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Childline Manager is $78,925 to $119,844 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 40025.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 08/01/2022.
What the state says the job is
This is professional managerial work overseeing the reporting of suspected child abuse and neglect in the commonwealth. An employee in this job manages the statewide child protective services program and operations of the centralized ChildLine reporting system to prevent and reduce child abuse and neglect in the commonwealth. Work involves managing staff who receive, evaluate, and categorize information regarding suspected child abuse and neglect; ensuring that ChildLine operations are in compliance with Child Protective Services Law (CPSL); developing and monitoring operating policies, procedures, methods, and automated systems for storing and retrieving child abuse referral and case information; and ensuring that all ChildLine referrals are maintained and expunged in accordance with established policies, procedures, and the CPSL.
Examples of the work
• Oversees the retention, confidentiality, and expunction of child abuse case information. • Develops goals and objectives for greater efficiency and responsiveness in answering and referring alleged child abuse and neglect information to the appropriate agencies for further investigation. • Manages the development and delivery of ChildLine staff training on the provisions of the CPSL and other applicable regulations through meetings, training programs, and the development and implementation of program policies and procedures. • Manages the workload of ChildLine staff and ensures adequate phone coverage in alignment with call volume and program related trends.
Minimum qualifications
• Two years as a ChildLine Supervisor (commonwealth title); or • Three years of professional experience in the development, implementation, or evaluation of a human services program, which includes two years of supervisory experience; and a bachelor’s degree; or • An equivalent combination of experience and training, which includes two years of supervisory experience in a human services program.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.