Customer Service Manager pay range
State of Ohio · class code 64436
- Class code
- 64436
- Pay range
- 11
- Pay unit
- Hour
- Bargaining unit
- 22
- State
- Ohio
- The State of Ohio published pay range for Customer Service Manager is $30.22 to $37.75 per hour.
- That works out to about $62,858 to $78,520 a year at full time.
- Ohio Department of Administrative Services (DAS) keys this classification as class code 64436.
- This is the range the plan authorises, not the salary of any individual employee.
Step progression
Ohio Department of Administrative Services (DAS) assigns this class to pay range 11 in the DAS Pay Range Booklet. The range pays 5 steps; a step is normally earned on a periodic increment date, not negotiated. It sits in bargaining unit code 22.
| Basis | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| Annual | $62,858 | $66,477 | $70,325 | $74,298 | $78,520 |
| Hourly | $30.22 | $31.96 | $33.81 | $35.72 | $37.75 |
Steps as published. The hourly figure is the state's own; the annual row is that rate at 2080 hours a year, which the state does not publish.
The same range, converted
| Basis | Minimum | Maximum |
|---|---|---|
| Per hour | $30.22 | $37.75 |
| Per week at 40 hours | $1,208.80 | $1,510.00 |
| Per year at 2080 hours | $62,858 | $78,520 |
Conversions are arithmetic on the published rate at a standard full-time basis. The plan publishes only the per hour figure.
Where this comes from
Ohio Department of Administrative Services (DAS) publishes this figure in DAS Pay Range Booklet, published 2026-09-08. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Nearby classes in Ohio
Customer Service Manager in other states
| State | Minimum | Maximum | Per year at full time |
|---|---|---|---|
| Arizona | $21.14 | $38.08 | $43,981 to $79,200 |
| Missouri | $34,992 | $73,392 | $34,992 to $73,392 |
| Washington | $64,512 | $86,688 | $64,512 to $86,688 |
Each state publishes its own range for a classification with this exact title. Duties, grade structures and bargaining units differ between states, so read each class page before comparing.