SOIU Telecommunications Supervisor pay range
State of North Carolina · class code 32004052
- Class code
- 32004052
- Pay group
- NC06
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for SOIU Telecommunications Supervisor is $35,596 to $62,294 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 32004052.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 04/2021.
What the state says the job is
The Special Operations Intelligence Unit Telecommunicator Supervisor (SOTS) serves as a shift supervisor of the Special Operations Intelligence Unit Telecommunicators (SOT) on an assigned shift. This position must perform the essential duties of a SOT and direct the operations of an assigned shift. The SOTS will be responsible for staff scheduling, training, development and performance management. The position will be responsible to provide accurate and timely information that is coherent and effective in assisting other agencies with appropriately assisting staff and facilitating safe operations. The SOTS will assist other management in the planning and development of internal policies, procedures, and SOP to improve Communications Center operations. Work is evaluated through analysis of the efficiency and effectiveness of the Communications Center.
Knowledge, skills and abilities
Working knowledge of the Federal Communications Commission rules and regulations pertaining to the transmission of messages by radio. Working knowledge of the rules, regulations, and operations of Federal and State law enforcement agencies. Working knowledge of the operation of multi-channel telecommunications equipment and computer terminals. Working knowledge of the rules and state/federal laws governing the operation of a criminal information terminal. Working knowledge of and the ability to train others in the use of the VIPER communication system and Computer Aided Dispatch (CAD) System. Ability to speak clearly and distinctly and ability to direct communications activities in especiall ...
Minimum qualifications
High school diploma or General Educational Development (GED) diploma and two years of progressively responsible telecommunicator experience, including one year as a lead worker; or an equivalent combination of education and experience.
Special requirements
Must meet the applicable education, employment, and training standards as required to be Department of Criminal Information (DCI) certified; must be DCI certified or become certified within 120 days of Employment. <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.