Telephone Communications Operator pay range
State of Washington · class code 101E
- Class code
- 101E
- Salary range
- 34
- Pay unit
- Year
- State
- Washington
- The State of Washington published pay range for Telephone Communications Operator is $38,340 to $50,412 per year.
- Washington State Office of Financial Management (OFM) keys this classification as class code 101E.
- This is the range the plan authorises, not the salary of any individual employee.
Step progression
Washington State Office of Financial Management (OFM) assigns this class to salary range 34 in the General Service Salary Schedule. The range pays 13 steps; a step is normally earned on a periodic increment date, not negotiated.
| Basis | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | $38,340 | $39,036 | $39,924 | $40,836 | $41,820 | $42,780 | $43,836 | $44,856 | $45,924 | $47,004 | $48,048 | $49,296 | $50,412 |
| Monthly | $3,195 | $3,253 | $3,327 | $3,403 | $3,485 | $3,565 | $3,653 | $3,738 | $3,827 | $3,917 | $4,004 | $4,108 | $4,201 |
| Hourly | $18.36 | $18.70 | $19.12 | $19.56 | $20.03 | $20.49 | $20.99 | $21.48 | $21.99 | $22.51 | $23.01 | $23.61 | $24.14 |
Steps as published. The monthly and hourly rows are the state's own, not conversions of the annual row.
Class specification
The OFM classified job specification for this class is published by Washington State Office of Financial Management (OFM). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications.
What the state says the job is
Receive and route incoming calls on an institution telephone switching system.
Examples of the work
Receive and route incoming telephone calls to appropriate departments or personnel, place local and long distance calls; transfer calls; record and relay messages; Maintain log of calls as required by institution policy and procedures; Operate TTY/TDY system and facsimile process transfer equipment; Respond to telephone and in-person requests for information; Maintain institution locator files; locate personnel when necessary; Carry out institution emergency telephone procedures when necessary; Perform clerical duties such as typing, filing and receiving and routing visitors in conjunction with telephone duties; May show substitute operator how to operate equipment; Perform related duties as ...
Minimum qualifications
High School Diploma, or GED Certificate; AND Six months of relevant work experience. Six months of additional qualifying experience may substitute for required education. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Quoted from the OFM classified job specification, read 2026-10-21.
Where this comes from
Washington State Office of Financial Management (OFM) publishes this figure in Classified Job Listing joined to the OFM salary schedules effective July 1, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The dollar figures come from the salary schedule the listing assigns this range to.