Pbx & Telephone Operator pay range
State of Washington · class code 101G
- Class code
- 101G
- Salary range
- 38
- Pay unit
- Year
- State
- Washington
- The State of Washington published pay range for Pbx & Telephone Operator is $41,820 to $55,596 per year.
- Washington State Office of Financial Management (OFM) keys this classification as class code 101G.
- This is the range the plan authorises, not the salary of any individual employee.
Step progression
Washington State Office of Financial Management (OFM) assigns this class to salary range 38 in the General Service Salary Schedule. The range pays 13 steps; a step is normally earned on a periodic increment date, not negotiated.
| Basis | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | $41,820 | $42,780 | $43,836 | $44,856 | $45,924 | $47,004 | $48,048 | $49,296 | $50,412 | $51,600 | $52,872 | $54,204 | $55,596 |
| Monthly | $3,485 | $3,565 | $3,653 | $3,738 | $3,827 | $3,917 | $4,004 | $4,108 | $4,201 | $4,300 | $4,406 | $4,517 | $4,633 |
| Hourly | $20.03 | $20.49 | $20.99 | $21.48 | $21.99 | $22.51 | $23.01 | $23.61 | $24.14 | $24.71 | $25.32 | $25.96 | $26.63 |
Steps as published. The monthly and hourly rows are the state's own, not conversions of the annual row.
Class specification
The OFM classified job specification for this class is published by Washington State Office of Financial Management (OFM). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications.
What the state says the job is
Serving an institution, teaching hospital, or medical center, receives and routes incoming calls through private branch telephone exchange (PBX) or other telephone switching system, and is responsible for receiving and transmitting to staff information concerning security, safety, medical or behavioral situations requiring immediate investigative or corrective action.
Examples of the work
Operates Private Branch Exchange (PBX); receives and answers all campus-wide 911 calls; and places long distance, collect, toll free, bill-to, credit, SCAN (State Controlled Area Network) and other calls; transfers calls between extensions; maintains call logs and records; Operates MEDCON (Medical Consult) call directors; responsible for monitoring alarms and test data; transfers calls as appropriate; maintains records and statistics related to MEDCON calls; Operates local two-way radio base station or two-way radio transmitter to transmit information; issues hand-held two-way radios to authorized staff; issues radio batteries and/or operates ancillary battery charging equipment; Receives, a ...
Minimum qualifications
Graduation from high school or GED (General Educational Development) equivalent. AND One year of experience as receptionist, switchboard operator, PBX operator, radio communications operator or experience performing clerical office work which required direct public contact. Additional operator or clerical experience will substitute, year for year, for education.
Special requirements
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
Quoted from the OFM classified job specification, read 2026-10-21.
Where this comes from
Washington State Office of Financial Management (OFM) publishes this figure in Classified Job Listing joined to the OFM salary schedules effective July 1, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The dollar figures come from the salary schedule the listing assigns this range to.