It Support Technician 2 pay range
State of Washington · class code 481D
- Class code
- 481D
- Salary range
- 46
- Pay unit
- Year
- State
- Washington
- The State of Washington published pay range for It Support Technician 2 is $50,412 to $67,704 per year.
- Washington State Office of Financial Management (OFM) keys this classification as class code 481D.
- This is the range the plan authorises, not the salary of any individual employee.
Step progression
Washington State Office of Financial Management (OFM) assigns this class to salary range 46 in the General Service Salary Schedule. The range pays 13 steps; a step is normally earned on a periodic increment date, not negotiated.
| Basis | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | $50,412 | $51,600 | $52,872 | $54,204 | $55,596 | $56,952 | $58,392 | $59,760 | $61,332 | $62,880 | $64,512 | $66,072 | $67,704 |
| Monthly | $4,201 | $4,300 | $4,406 | $4,517 | $4,633 | $4,746 | $4,866 | $4,980 | $5,111 | $5,240 | $5,376 | $5,506 | $5,642 |
| Hourly | $24.14 | $24.71 | $25.32 | $25.96 | $26.63 | $27.28 | $27.97 | $28.62 | $29.37 | $30.11 | $30.90 | $31.64 | $32.43 |
Steps as published. The monthly and hourly rows are the state's own, not conversions of the annual row.
Class specification
The OFM classified job specification for this class is published by Washington State Office of Financial Management (OFM). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications.
What the state says the job is
Performs experienced paraprofessional IT support work. Provides primary support to individuals and small work groups. Independently completes a variety of routine technical IT paraprofessional assignments.
Examples of the work
Performs experienced IT paraprofessional technical work within following Job Family Disciplines: Customer Service: Prepares equipment orders, configures hardware and resolves printer problems. Completes minor desktop workstation repair. Assists IT professionals in installing cabling systems and network interface cards, hubs, uninterruptible power supply backups and switches. Uses issue management databases, help desk systems to track and troubleshoot uncommon user issues. Ensures software meets end user needs. Installs, updates and configures software. Trains end users on basic use of software.
Minimum qualifications
Two years of experience in information technology related activities such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, mainframe systems, network infrastructure equipment, or telecommunications software or hardware. OR Equivalent education/experience.
Quoted from the OFM classified job specification, read 2026-10-21.
Where this comes from
Washington State Office of Financial Management (OFM) publishes this figure in Classified Job Listing joined to the OFM salary schedules effective July 1, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The dollar figures come from the salary schedule the listing assigns this range to.