Consumer Program Assistant - Utc pay range
State of Washington · class code 454K
- Class code
- 454K
- Salary range
- 39
- Pay unit
- Year
- State
- Washington
- The State of Washington published pay range for Consumer Program Assistant - Utc is $42,780 to $56,952 per year.
- Washington State Office of Financial Management (OFM) keys this classification as class code 454K.
- This is the range the plan authorises, not the salary of any individual employee.
Step progression
Washington State Office of Financial Management (OFM) assigns this class to salary range 39 in the General Service Salary Schedule. The range pays 13 steps; a step is normally earned on a periodic increment date, not negotiated.
| Basis | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | $42,780 | $43,836 | $44,856 | $45,924 | $47,004 | $48,048 | $49,296 | $50,412 | $51,600 | $52,872 | $54,204 | $55,596 | $56,952 |
| Monthly | $3,565 | $3,653 | $3,738 | $3,827 | $3,917 | $4,004 | $4,108 | $4,201 | $4,300 | $4,406 | $4,517 | $4,633 | $4,746 |
| Hourly | $20.49 | $20.99 | $21.48 | $21.99 | $22.51 | $23.01 | $23.61 | $24.14 | $24.71 | $25.32 | $25.96 | $26.63 | $27.28 |
Steps as published. The monthly and hourly rows are the state's own, not conversions of the annual row.
Class specification
The OFM classified job specification for this class is published by Washington State Office of Financial Management (OFM). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications.
What the state says the job is
In the Regulatory Services Division of the Utilities and Transportation Commission, under close supervision, assists higher level regulatory program specialist in professional activities related to investigating and regulating privately owned public utilities or transportation companies. This includes assisting in organizing and managing consumer issues in a caseload of non-general rate cases; docketed tariff revisions; single tariff proposal notices; and initial, informal and non-docketed consumer complaints.
Examples of the work
Assists in planning, preparing, coordinating and conducting technical research studies, investigations or projects regarding public utility or transportation regulation, including quality of service, for publishable reports and recommendations to the Commission; Assists in advising and consulting with utility subscribers and customers, other governmental agencies, civic or service organizations and regulated company employees regarding application, interpretation or revision of Commission rules, policies and orders; rates or conditions of service; and type, quality and adequacy of service; Assists higher level professionals in receiving, evaluating, investigating and mediating non-general ra ...
Minimum qualifications
An Associate degree and two years of experience conducting professional level research, dispute resolution, investigation, or claims adjustment. A Bachelor's degree will substitute for the above. OR An Associate degree and one year of experience with the Utilities and Transportation Commission. OR Three years of experience with the Utilities and Transportation Commission. Equivalent education/experience.
Quoted from the OFM classified job specification, read 2026-10-21.
Where this comes from
Washington State Office of Financial Management (OFM) publishes this figure in Classified Job Listing joined to the OFM salary schedules effective July 1, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The dollar figures come from the salary schedule the listing assigns this range to.