Claims Representative pay range
State of Washington · class code 163X
- Class code
- 163X
- Salary range
- 35
- Pay unit
- Year
- State
- Washington
- The State of Washington published pay range for Claims Representative is $39,036 to $51,600 per year.
- Washington State Office of Financial Management (OFM) keys this classification as class code 163X.
- This is the range the plan authorises, not the salary of any individual employee.
Step progression
Washington State Office of Financial Management (OFM) assigns this class to salary range 35 in the General Service Salary Schedule. The range pays 13 steps; a step is normally earned on a periodic increment date, not negotiated.
| Basis | A | B | C | D | E | F | G | H | I | J | K | L | M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual | $39,036 | $39,924 | $40,836 | $41,820 | $42,780 | $43,836 | $44,856 | $45,924 | $47,004 | $48,048 | $49,296 | $50,412 | $51,600 |
| Monthly | $3,253 | $3,327 | $3,403 | $3,485 | $3,565 | $3,653 | $3,738 | $3,827 | $3,917 | $4,004 | $4,108 | $4,201 | $4,300 |
| Hourly | $18.70 | $19.12 | $19.56 | $20.03 | $20.49 | $20.99 | $21.48 | $21.99 | $22.51 | $23.01 | $23.61 | $24.14 | $24.71 |
Steps as published. The monthly and hourly rows are the state's own, not conversions of the annual row.
Class specification
The OFM classified job specification for this class is published by Washington State Office of Financial Management (OFM). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications.
What the state says the job is
In a training capacity for future field assignment assists the public in explaining State laws, policies, and procedures pertaining to claims or complaints; conducts research and investigations, and prepares written reports on such fact finding activities.
Examples of the work
Assists members of the public (in person, by telephone, or by letter); explains pertinent departmental procedures and policies; and summarizes applicable State laws; Advises individuals, when appropriate, in the preparation of complete and accurate written reports of claims or complaints; Prepares first-stage correspondence to members of the public, business community, or other organizations to implement complaint or claims processing procedures of the department; Assists senior investigators in compiling and verifying information which might be required in the processing of a particular claim or complaint; Conducts research and routine type investigations; Prepares written reports summarizi ...
Minimum qualifications
A Bachelor's degree. OR Two years of college and one year of either technical experience in the collection of delinquent accounts or professional experience in research, investigation, auditing, writing, reporting, administration, law enforcement, community relations or allied field. Additional qualifying experience may be substituted, year for year, for education. Equivalent education/experience.
Quoted from the OFM classified job specification, read 2026-10-21.
Where this comes from
Washington State Office of Financial Management (OFM) publishes this figure in Classified Job Listing joined to the OFM salary schedules effective July 1, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The dollar figures come from the salary schedule the listing assigns this range to.
Nearby classes in Washington
Claims Representative in other states
| State | Minimum | Maximum | Per year at full time |
|---|---|---|---|
| Alabama | $38,189 | $70,392 | $38,189 to $70,392 |
Each state publishes its own range for a classification with this exact title. Duties, grade structures and bargaining units differ between states, so read each class page before comparing.