Ombudsman II pay range
State of Texas · class code 3662
- Class code
- 3662
- Pay group
- B19
- Pay unit
- Year
- State
- Texas
- The State of Texas published pay range for Ombudsman II is $48,244 to $76,028 per year.
- Texas Comptroller of Public Accounts and the State Auditor's Office keys this classification as class code 3662.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
Texas Comptroller of Public Accounts and the State Auditor's Office publishes one State Auditor's Office job description (series) for the Ombudsman series, which includes this class. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications.
What the state says the job is
Performs mediation work involving assisting employees or the general public in resolving disputes and issues or concerns in situations such as filing claims, obtaining or disputing benefits, or resolving grievances and complaints; preparing participants for conferences, meetings, hearings, and proceedings; and investigating complaints.
Examples of the work
Conducts intake of issues and disputes and logs them into a database, then prioritizes and tracks the status. Answers questions and explains relevant state and federal rules, regulations, programs, and procedures to employees, the general public, and other stakeholders. Consults with various groups on issues and procedures concerning conferences, meetings, hearings, and arbitration proceedings. Facilitates information sharing among various parties involved in a grievance, dispute, or claim.
Special requirements
May be required to obtain an adjuster’s license from the Texas Department of Insurance and to maintain the license in good standing.
Quoted from the State Auditor's Office job description (series), read 2026-10-21.
Where this comes from
Texas Comptroller of Public Accounts and the State Auditor's Office publishes this figure in Classification Salary Schedule for Fiscal 2026-27, joined to the State's Position Classification Plan (SAO report 25-701). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their pay groups come from the State's Position Classification Plan, joined to the salary schedule.