Insurance Investigator 2 pay range
Commonwealth of Pennsylvania · class code 05380
- Class code
- 05380
- Pay scale group
- ST 07
- Pay unit
- Year
- Bargaining unit
- G1
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Insurance Investigator 2 is $60,538 to $92,010 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 05380.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 08/27/2002.
What the state says the job is
This is advanced investigative and public contact work in the handling of insurance complaints, including claims issues and the enforcement of state laws pertaining to insurance agents, brokers, and companies. An employee in this class receives and investigates complex insurance complaints and claims in one line of insurance or serves in a multi-line capacity by gathering and analyzing the facts from the complainant and the insurance company or insurance representative and recommending appropriate disposition in accordance with applicable laws and regulations. Responsibilities include investigating life, health, or property and casualty complaints and answering questions from policyholders and the general public regarding the contractual provisions of insurance policies and the interpretations and application of insurance laws and regulations.
Examples of the work
Investigates multi-line complaints or serves as the office expert in a particular line of insurance. Investigates insurance complaints by gathering all relevant information from the complainant and determining how complaint should be pursued. Answers questions regarding insurance laws, regulations and acts, and contractual provision of insurance policies. Conducts investigations to assure compliance with various insurance laws, regulations and acts by reviewing the insurance company’s files in reference to the specific investigation. Prepares a standard report on the investigations, if a violation has occurred and a referral to the Bureau of Enforcement is necessary.
Minimum qualifications
One year as an Insurance Investigator 1; or Seven years of experience as an insurance investigator, underwriter, agent, broker or claims adjuster. College level training may be substituted on a year-for-year basis for four years of the required experience; or An equivalent combination of experience and training.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.