Insurance Investigator 1 pay range
Commonwealth of Pennsylvania · class code 05370
- Class code
- 05370
- Pay scale group
- ST 06
- Pay unit
- Year
- Bargaining unit
- G1
- State
- Pennsylvania
- The Commonwealth of Pennsylvania published pay range for Insurance Investigator 1 is $53,008 to $80,646 per year.
- Commonwealth of Pennsylvania Office of Administration keys this classification as class code 05370.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The Commonwealth job specification for this class is published by Commonwealth of Pennsylvania Office of Administration. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 08/02/2002.
What the state says the job is
This is beginning level investigative and public contact work in the handling of insurance complaints and the enforcement of state laws pertaining to insurance agents, brokers, and companies. An employee in this class receives and investigates routine insurance complaints in one line of insurance by gathering and analyzing the facts from the complainant and the insurance company or insurance representative and recommending appropriate disposition in accordance with applicable laws and regulations. Work includes answering questions from policyholders and the general public regarding the contractual provisions of insurance policies and the interpretation and application of insurance laws and regulations. Assignments involve the less complex forms of insurance complaints, including policy clarification issues such as cancellation or non-renewal of policies.
Examples of the work
Investigates insurance complaints in a particular line of insurance by gathering all relevant information from the complainant and recommending an appropriate resolution. Contacts insurance representatives to gather facts related to complaint investigations. Analyzes the facts in accordance with applicable laws and regulations and recommends proper disposition of the complaint Answers questions regarding insurance laws, regulations and acts, and contractual provision of insurance policies. Prepares standard reports on the investigations, if a violation has occurred and a referral to the Bureau of Enforcement is necessary.
Minimum qualifications
One year as an Administration and Management Trainee performing insurance work; or Five years of experience as an insurance investigator, underwriter, agent, broker or claims adjuster. College level training may be substituted on a year-for-year basis for three years of the required experience; or Completion of the agency approved training program; or An equivalent combination of experience and training.
Quoted from the Commonwealth job specification, read 2026-10-21.
Where this comes from
Commonwealth of Pennsylvania Office of Administration publishes this figure in Classification and Pay Plan (online, current annual salary ranges). Every number on this page is read from that document; nothing is estimated, modelled or averaged.
The Commonwealth also links this class code to its own job title and specification. That page is the official description of the classification; this page publishes its pay range.
The listed pay scale is available in the Commonwealth's current ST schedule.