Consumer Protection Specialist I pay range
State of North Carolina · class code 32000133
- Class code
- 32000133
- Pay group
- NC08
- Pay unit
- Year
- State
- North Carolina
- The State of North Carolina published pay range for Consumer Protection Specialist I is $39,244 to $68,679 per year.
- North Carolina Office of State Human Resources (OSHR) keys this classification as class code 32000133.
- This is the range the plan authorises, not the salary of any individual employee.
Class specification
The OSHR class specification for this class is published by North Carolina Office of State Human Resources (OSHR). The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 06/2018.
What the state says the job is
This is journey level work in the Consumer Protection Division of DOJ involving the review, analysis, and resolution of a wide variety of consumer complaints, problems, and inquiries received from the general public. Employees review, analyze, and determine the validity of consumer complaints lodged against manufacturers, distributors, and suppliers of consumer products and services. The gathering, analyzing, and resolving of complaints require considerable public contact with the consumer and company officials and representatives, federal regulatory agencies, State agencies, State and professional licensing boards, and private organizations involved in consumer protection activities. The review and analytical work requires a knowledge and interpretation of contracts, agreements, and consumer related laws and regulations.
Knowledge, skills and abilities
Working knowledge of the basic programs and functions of State and federal regulatory agencies, and State and professional licensing boards. Considerable knowledge of North Carolina and federal consumer protection laws. Ability to understand basic contracts and agreements between parties. Ability to gather and analyze information, come to a valid conclusion, and communicate effectively with company officials and irate consumers. Ability to establish and maintain effective working relationships with a wide variety of persons. Ability to prepare material for speeches and public presentations and skill in presenting educational workshops and seminars to various groups and answering questions re ...
Minimum qualifications
Bachelor's degree from an appropriately accredited institution and one year of experience in customer services and information, consumer complaints, claims adjustment or related work involving public contact and interpretation of contracts, agreements, laws, rules, and regulations requiring communicative skills; or an equivalent combination of education and experience. <h2
Quoted from the OSHR class specification, read 2026-10-21.
Where this comes from
North Carolina Office of State Human Resources (OSHR) publishes this figure in OSHR salary schedules, joined to Class Specifications. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their salary grades come from the Class Specifications, joined to the salary schedule.
Nearby classes in North Carolina
Consumer Protection Specialist I in other states
| State | Minimum | Maximum | Per year at full time |
|---|---|---|---|
| Mississippi | $28,542 | $50,161 | $28,542 to $50,161 |
Each state publishes its own range for a classification with this exact title. Duties, grade structures and bargaining units differ between states, so read each class page before comparing.