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Service Desk Analyst I pay range
Commonwealth of Massachusetts · class code XITS11
- Class code
- XITS11
- Salary plan-grade
- ITSB-01
- Pay unit
- Pay Period (Biweekly)
- Bargaining unit
- 06
- State
- Massachusetts
- The Commonwealth of Massachusetts published pay range for Service Desk Analyst I is $2,831 to $4,215 per pay period (biweekly).
- That works out to about $73,616 to $109,583 a year at full time.
- Massachusetts Human Resources Division (HRD) keys this classification as class code XITS11.
- This is the range the plan authorises, not the salary of any individual employee.
The same range, converted
| Basis | Minimum | Maximum |
|---|---|---|
| Per two-week pay period | $2,831.38 | $4,214.73 |
| Per year at 26 pay periods | $73,616 | $109,583 |
Conversions are arithmetic on the published rate at a standard full-time basis. The plan publishes only the per pay period (biweekly) figure.
Where this comes from
Massachusetts Human Resources Division (HRD) publishes this figure in Executive Branch Bargaining Unit Job Codes (2026-08-18) and the bargaining unit salary charts. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Nearby classes in Massachusetts
Mechanical Engineer II $2,848 to $4,172Mechanical Engineer II $2,848 to $4,172Accounts Management Analyst I $2,831 to $4,215Service Desk Analyst I $2,831 to $4,215Medical Examiner Assistant III $3,102 to $4,216Respiratory Therapy Tech. II $3,102 to $4,216Civil Engineer II $2,890 to $4,2331st Cl Power Plant Eng - CoGen $2,982 to $4,234