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Customer Service Advisor I pay range
Commonwealth of Massachusetts · class code E15V27
- Class code
- E15V27
- Salary plan-grade
- 01A-15
- Pay unit
- Pay Period (Biweekly)
- Bargaining unit
- 01
- State
- Massachusetts
- The Commonwealth of Massachusetts published pay range for Customer Service Advisor I is $2,210 to $3,056 per pay period (biweekly).
- That works out to about $57,457 to $79,461 a year at full time.
- Massachusetts Human Resources Division (HRD) keys this classification as class code E15V27.
- This is the range the plan authorises, not the salary of any individual employee.
The same range, converted
| Basis | Minimum | Maximum |
|---|---|---|
| Per two-week pay period | $2,209.87 | $3,056.20 |
| Per year at 26 pay periods | $57,457 | $79,461 |
Conversions are arithmetic on the published rate at a standard full-time basis. The plan publishes only the per pay period (biweekly) figure.
Where this comes from
Massachusetts Human Resources Division (HRD) publishes this figure in Executive Branch Bargaining Unit Job Codes (2026-08-18) and the bargaining unit salary charts. Every number on this page is read from that document; nothing is estimated, modelled or averaged.