Taxpayer Services Specialist III pay range
Commonwealth of Kentucky · class code 20001798
- Class code
- 20001798
- Pay grade
- 14
- Pay unit
- Month
- Alternate ranges
- 3
- State
- Kentucky
- The Commonwealth of Kentucky published pay range for Taxpayer Services Specialist III is $3,673 to $5,877 per month, spanning every alternate range the plan defines.
- Kentucky publishes an entry rate and a midpoint for each pay grade, not a maximum, so the upper figure on this page is the grade midpoint.
- That works out to about $44,074 to $70,518 a year at full time.
- Kentucky Personnel Cabinet keys this classification as class code 20001798.
- The plan defines 3 alternate ranges for this class, so the rate depends on which criteria an employee meets.
- This is the range the plan authorises, not the salary of any individual employee.
Alternate ranges
| Range | Entry | Midpoint | Basis |
|---|---|---|---|
| Range 37.5-hour week | $3,673 | $5,509 | per month |
| Range 40-hour week | $3,918 | $5,877 | per month |
| Range Hourly | $22.60 | $33.90 | per hour |
Which alternate range applies is set by the plan's own criteria (experience, certification or assignment). The criteria text lives in the source document.
Class specification
The Personnel Cabinet class specification for this class is published by Kentucky Personnel Cabinet. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 09/16/2023.
What the state says the job is
Provides expert technical assistance to taxpayers and staff on state tax statutes and regulations administered by the Department of Revenue or the Department of Vehicle Regulation. Leads and performs in- depth reviews of tax returns for certain purposes, to include, but not limited to the investigation and compliance of tax returns in the enforcement of tax laws; the examination of tax returns, applications, and related documentation to determine accuracy; and/or the collection of delinquent tax and state government debts; and performs other duties as required.
Examples of the work
Provides direct, independent assistance and case resolution to taxpayers and other department employees by acting as a subject matter expert regarding tax type statutes and regulations. Provides recommendations to management regarding updates to tax returns and instructions. Independently performs complex office level examinations on a variety of state taxes for compliance with Kentucky tax laws and regulations. Maintains data for legislatively mandated program reports and submits the formatted data timely to required recipients after management review and approval. Reviews policies and makes recommendations to management regarding process improvements, etc.
Minimum qualifications
EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Must have four years of professional experience in tax records examination, tax administration, tax investigation, or tax auditing. One year of the required experience must include providing direct technical assistance to taxpayers. Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax records examination, tax administration, tax investigation, tax auditing, property appraisal, accounting, business administration, collections or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis.
Quoted from the Personnel Cabinet class specification, read 2026-10-21.
Where this comes from
Kentucky Personnel Cabinet publishes this figure in Classified and Unclassified 37.5 and 40-Hour Salary Schedule, effective September 16, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their pay grades come from the Job Specification Search, joined to the salary schedule.