Taxpayer Services Specialist II pay range
Commonwealth of Kentucky · class code 20001797
- Class code
- 20001797
- Pay grade
- 13
- Pay unit
- Month
- Alternate ranges
- 3
- State
- Kentucky
- The Commonwealth of Kentucky published pay range for Taxpayer Services Specialist II is $3,339 to $5,343 per month, spanning every alternate range the plan defines.
- Kentucky publishes an entry rate and a midpoint for each pay grade, not a maximum, so the upper figure on this page is the grade midpoint.
- That works out to about $40,071 to $64,114 a year at full time.
- Kentucky Personnel Cabinet keys this classification as class code 20001797.
- The plan defines 3 alternate ranges for this class, so the rate depends on which criteria an employee meets.
- This is the range the plan authorises, not the salary of any individual employee.
Alternate ranges
| Range | Entry | Midpoint | Basis |
|---|---|---|---|
| Range 37.5-hour week | $3,339 | $5,009 | per month |
| Range 40-hour week | $3,562 | $5,343 | per month |
| Range Hourly | $20.55 | $30.82 | per hour |
Which alternate range applies is set by the plan's own criteria (experience, certification or assignment). The criteria text lives in the source document.
Class specification
The Personnel Cabinet class specification for this class is published by Kentucky Personnel Cabinet. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications. It was last revised 09/16/2023.
What the state says the job is
Provides direct technical assistance and case resolution to taxpayers on state taxes administered by the Department of Revenue or the Department of Vehicle Regulation. Performs professional reviews of tax returns for certain purposes, to include, but not limited to, the investigation and compliance of tax returns in the enforcement of tax laws; the examination of tax returns, applications, and related documentation to determine accuracy; and/or the collection of delinquent tax and state government debt; and performs other duties as required.
Examples of the work
Conducts subject matter conferences with taxpayers or their representatives. Conducts research to find entities that are not filing tax returns as required. Processes specialized refunds related to statutory programs requiring coordination and reporting with other state agencies. Creates refunds and moves payments on more complex and consolidated tax returns. Reviews tax credits and incentives for legitimacy and makes adjustments when warranted. Reviews and prepares tax credits and incentives applications for approval.
Minimum qualifications
EDUCATION: Graduate of a college or university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Two years of professional experience in tax records examination, tax administration, tax investigation, or tax auditing. Substitute EDUCATION for EXPERIENCE: NONE Substitute EXPERIENCE for EDUCATION: Experience in tax records examination, tax administration, tax investigation, tax auditing, property appraisal, accounting, business administration, collections, or a related field will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year-for-year basis.
Quoted from the Personnel Cabinet class specification, read 2026-10-21.
Where this comes from
Kentucky Personnel Cabinet publishes this figure in Classified and Unclassified 37.5 and 40-Hour Salary Schedule, effective September 16, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their pay grades come from the Job Specification Search, joined to the salary schedule.