IT Client Support Engineer pay range
Commonwealth of Kentucky · class code 21005135
- Class code
- 21005135
- Pay grade
- 15
- Pay unit
- Month
- Alternate ranges
- 3
- State
- Kentucky
- The Commonwealth of Kentucky published pay range for IT Client Support Engineer is $4,040 to $6,464 per month, spanning every alternate range the plan defines.
- Kentucky publishes an entry rate and a midpoint for each pay grade, not a maximum, so the upper figure on this page is the grade midpoint.
- That works out to about $48,483 to $77,574 a year at full time.
- Kentucky Personnel Cabinet keys this classification as class code 21005135.
- The plan defines 3 alternate ranges for this class, so the rate depends on which criteria an employee meets.
- This is the range the plan authorises, not the salary of any individual employee.
Alternate ranges
| Range | Entry | Midpoint | Basis |
|---|---|---|---|
| Range 37.5-hour week | $4,040 | $6,060 | per month |
| Range 40-hour week | $4,310 | $6,464 | per month |
| Range Hourly | $24.86 | $37.30 | per hour |
Which alternate range applies is set by the plan's own criteria (experience, certification or assignment). The criteria text lives in the source document.
Class specification
The Personnel Cabinet class specification for this class is published by Kentucky Personnel Cabinet. The passages below are quoted from it as published, not paraphrased, and cut to their opening sentences; the full specification is the authority on duties and qualifications.
What the state says the job is
Within Commonwealth of Technology (COT) and non-consolidated agencies, manages hardware and software deployments of endpoints across the enterprise utilizing centralized endpoint management tools.; and performs other duties as required.
Examples of the work
Analyzes complex user requests for the development or modification of client computer management requests. Develops plans and procedures. Uses access control commands to provide basic security and the protection of computer resources. Develops, coordinates, and presents technical centralized endpoint management training. Conducts feasibility analysis for proposed changes to the endpoints. Works with customers in modifying existing client computer systems. Tests all phases of the system to ensure that user needs are met. Works with the IT Client Support technician III to implement the delivery of hardware and software through centralized endpoint management.
Minimum qualifications
EDUCATION: High School graduate. EXPERIENCE, TRAINING, OR SKILLS: Four years of experience in centralized endpoint management, systems analysis, systems support, and computer operating systems. Substitute EDUCATION for EXPERIENCE: Additional education in computer science, information technology (IT), or related field will substitute for the required experience on a year-for-year basis. Substitute EXPERIENCE for EDUCATION: Additional experience in centralized endpoint management, systems analysis, systems support, and computer operating systems, or related field will substitute for the education requirement on a year-for-year basis OR a certification in an IT-related field will substitute for the required education.
Quoted from the Personnel Cabinet class specification, read 2026-10-21.
Where this comes from
Kentucky Personnel Cabinet publishes this figure in Classified and Unclassified 37.5 and 40-Hour Salary Schedule, effective September 16, 2026. Every number on this page is read from that document; nothing is estimated, modelled or averaged.
Job titles and their pay grades come from the Job Specification Search, joined to the salary schedule.